FAQ's
General Questions
1. What types of products do you customize?
We offer custom t-shirts, embroidery work, sublimated clothing, cheer accessories, tumblers, digital artwork, and more!
2. Can I request a design that isn’t listed on your website?
Absolutely! If you have a unique design in mind, contact us, and we’ll work with you to bring your vision to life.
3. Do you offer bulk or wholesale pricing?
Yes! We provide bulk pricing for large orders. Contact us for a custom quote.
Ordering & Customization
4. How do I place an order?
You can order directly through our website by selecting your product, customizing it, and checking out using one of our secure payment options.
5. What payment methods do you accept?
We accept PayPal, Zelle, Apple Pay, and Chime for secure and convenient transactions.
6. How do I upload my design or logo?
During checkout, you’ll have the option to upload files. If you have any issues, email us your design with your order details.
7. Can I make changes to my order after placing it?
Changes may be possible within 24 hours of ordering. Contact us immediately to request modifications.
Shipping & Delivery
8. How long does it take to process and ship my order?
Processing times vary based on customization complexity. Most orders ship within 5-7 business days.
9. Do you offer rush orders?
Yes! Rush orders are available for an additional fee. Contact us before placing your order to confirm availability.
10. Do you ship internationally?
Currently, we only ship within the U.S., but we’re working on expanding our reach.
Returns & Refunds
11. What is your return policy?
Due to the personalized nature of our products, all sales are final. However, if there’s a mistake on our end, we’ll make it right!
12. What if my item arrives damaged or incorrect?
Please contact us within 48 hours of receiving your order with photos, and we’ll work to resolve the issue.
Additional Services
13. Do you offer design assistance?
Yes! If you need help creating a design, we offer design services for an additional fee.
14. Do you offer gift wrapping or special packaging?
We can provide custom packaging for special occasions. Let us know your request at checkout.
15. How can I contact you for more questions?
You can reach us via email, social media, or through the contact form on our website.